LESS HASSLE
MORE PLAY TIME

Client

Pet Paradise

Impact

63%

Increase in Digital Bookings

Pet Booking App

Pet Paradise partnered with us to create a user-friendly booking app for pet owners. The previous booking system was confusing, leading to increased call volume and a less-than-ideal experience. The new app allows for easy booking of boarding, grooming, vet care, and day camp stays for pets.

Services

Tail Wagging Good User Experience

After reviewing leading booking software across industries, we designed a new mobile app for Pet Paradise customers that blends industry best practices for a first-rate booking experience. The new mobile app allows owners to save pet information for faster booking, and make reservations directly through the mobile app. The on-screen step-by-step guide meant an intuitive and straightforward process for owners on the go.

“The new app for Pet Paradise® is amazing! Just used it to book my dog’s day camp… so much easier than the old website. Actually made a reservation one-handed while walking my dog!”

Gallery

The new app for Pet Paradise® mobile app allows owners to save pet information for faster booking, and make reservations directly through the mobile app. The on-screen step-by-step guide meant an intuitive and straightforward process for owners on the go.

Services

Quality Metrics to Bark At

Since the app’s launch, Pet Paradise has seen a 30% YoY reduction in calls for booking reservations, and in turn, nearly half of all Pet Paradise bookings are made through the online or mobile booking solution. What’s more, users are spending more when they book, Pet Paradise has seen a 12% increase in add-on services since the app was launched.

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